FAQ

  • What types of curtains and blinds do you offer? We offer a wide variety of curtains and blinds to adapt to your needs and tastes. You can choose between roller blinds, folding blinds, package blinds, night and day blinds, screen blinds, opaque blinds, translucent blinds, motorized blinds, etc. We also have traditional curtains, Japanese panels, vertical curtains, aluminum or wooden Venetian blinds, etc.

  • What types of awnings do you offer? We offer awnings of different types, shapes and colors to protect your terrace, balcony, garden or window from the sun and heat. You can choose between articulated arm awnings, box, straight point, hood, sail, etc. We also have motorized awnings, with wind or sun sensors, or with remote control.

  • What types of rugs do you offer? We offer rugs of different materials, designs and sizes, to give a touch of warmth and style to your home. You can choose between winter or summer rugs. Vinyl, wool, cotton, jute, sisal, bamboo rugs, etc. We also have hydraulic rugs, with a border, with geometry, with a jute effect, etc.

  • What types of wallpapers do you offer? In our online store, you will find a wide variety of wallpapers for all tastes and needs. We offer you a selection of the best materials, designs and styles so you can find the perfect paper for your home.

    Here are some examples of the types of wallpaper we offer:

    • Vinyl wallpaper: It is the most resistant and durable type of wallpaper. It is ideal for wet areas such as kitchens and bathrooms.
    • TNT wallpaper (non-woven fabric): It is a resistant material and easy to install. It is perfect for walls with imperfections.
    • Photo mural wallpaper: It is a type of wallpaper that creates a large image on the wall. It is ideal for creating a striking atmosphere in any room.

    In addition to these types of wallpaper, we also offer a wide variety of designs:

    • Children's wallpaper: With fun and colorful designs for children's rooms.
    • Floral wallpaper: With elegant and romantic designs to create a cozy atmosphere.
    • Geometric wallpaper: With modern and avant-garde designs to give a modern touch to your home.
    • Classic wallpaper: With timeless designs that never go out of style.

    No matter what your style or budget, in our online store you will find the perfect wallpaper for your home.

    We invite you to visit our website and explore our wide selection of wallpapers.

    We are sure that you will find the perfect paper to give a new look to your home!

  • What manufacturers do you work with? We work with a wide variety of manufacturers: Luxaflex, Somfy, Giménez Ganga (Saxun), Destiny, Panno, Persán, Sayma decor, Decorex, Pepa Pastor, Alhambra, Lizzo, Santa Amalia, Sati, Gardisette, Casamance, Camengo, Cardosso, Textiles el Cid, Ontario fabrics, Emso, Fuggerhaus, Casper Dos, Carlucci, Kobe, Equipo Drt, Aldeco, Chivasso, Armura, Pepe Peñalver, Andrew Martín, CR Class, Jab, Santos Monteiro, Llonch and Sala.

  • I am looking for an item that I cannot find in your store. What I can do? Please send an email with the item reference and manufacturer and we will send you an offer.

  • What should I do if the package arrives damaged? All our packages are insured against damage caused in transport. In the event that the package arrives damaged, ask the transport company to note it so that you can file a claim if necessary. If the product is damaged, contact us and send us photos of the package and damaged product. We will clarify everything with the transport company.

  • What happens if I have ordered items with different delivery times? Orders containing multiple items with different delivery times will be sent in different packages as soon as the packages are ready to be shipped.

  • How do I install my blind if I have a handle that sticks out?

    -Wall installation: The option that separates the blind the most would be to add a square (several sizes of squares) and a cascade drop (unrolls from the front).

    -If the crank protrudes more than these distances, we recommend placing it on the ceiling and separating it enough so that when the blind is lowered it does not hit the crank.

  • How long is the rolled blind? 7 cm is the measurement that you should take into account if you install the blind on a window in which the leaves open inwards.

  • What is a Screen? What are your openings? What is the difference between screen fabrics and opaque fabrics? The screen fabric allows you to regulate the luminosity and temperature of the room, creating an effect of sifting or diffusion of light. Openness is a factor that the screen fabric has that relates the levels of protection from the sun's rays with its transparency and the entry of light into your room.

    The main difference between screen fabric and opaque or blackout fabric is the degree of opening, that is, the amount of light they allow to pass inside. The screen fabric has an opening of 1%, 3%, 5% and 10%, which means that it allows between 90% and 99% of the light to pass through.

    It also allows you to see the outside without being seen, as long as there is more light outside than inside.

    Opaque fabric, on the other hand, has no or very low opening, which means that it completely blocks light.

    Check out their different openings + Info.

  • I have made a mistake in the measurement, side of the chain, winding...etc. If you have placed the order today, contact us here and we will check if we have time to modify the order. If it is custom-made and has already entered the manufacturing process, we will not have time to do it.

    However, there are certain incidents such as changing the chain that can be changed at home.

    In our blog on how to measure and install you will find all the necessary explanations to try not to make those mistakes.

  • How to choose the size of the chain The size of the blind that you have to order must be governed by the regulation according to the European child safety regulations that limit the height of the chains in order to avoid accidents.

    The regulations indicate that a minimum distance of 150 cm must be left from the ground to the chain.

    If for reasons of accessibility or ceiling height you need a chain size higher or lower than the factory default, you can contact us here , but remember to always leave a distance of 150 cm from the floor.

    Another option is to anchor the chain to the wall by wrapping it around a support so that it does not hang.

  • Can roller blinds be washed? Washable roller blinds are screen blinds. You can submerge them in water but the most comfortable thing is without removing them, wash them with a sponge with water and neutral soap and even a solution of water and ammonia in case they were in the kitchen and it was necessary.

    The other rollers are cleaned with a duster and vacuum cleaner. They can also be cleaned with water and neutral soap.

  • Can I design my own cushion?

    Give free rein to your creativity with our personalized cushions! On our website you will find a wide selection of cushions for all tastes. But if you are looking for something unique and special, we give you the opportunity to design your own cushions.

    Are you passionate about any of our fabrics? Do you want an exclusive design that combines perfectly with your decoration? You can choose a fabric from our website or visit our showroom.

    Contact us and we will help you create the cushion of your dreams. You can do it through our internal form, by email or by calling 965984898.

    We will advise you throughout the entire process from choosing the fabric to selecting the design and making the cushion.

    Turn your home into a unique and personal space with our personalized cushions!

  • What is your warranty policy?

    On this website, we care about your satisfaction as a customer. For this reason, we offer you guarantees on all the products we sell, in accordance with what is established by law for each type of product.

    What does this mean? If the product you purchase presents a fault within 3 years after its delivery, we are responsible. We will respond to you for the lack of conformity of the product, either by repairing it or replacing it with a new one.

    In summary:

    -3-year legal warranty: protects you against defects.

    -5 years warranty on Luxaflex products.

    -Response to any problem: We are responsible for solving any incident with your purchase.

    -Your satisfaction is our priority: We want you to be totally satisfied with your purchasing experience. Buy with peace of mind on our website, we guarantee the best quality and service!

    Buy with confidence!

  • Other questions or incidents For any questions or incidents you can write through the internal contact form, email or by calling 965984898.

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